Why should I use MOH?

When clients visit your business, you wouldn't leave them outside until you were ready to speak to them, would you? Using MOH invites your client into your business and puts them in a pleasant waiting area where they can be entertained, educated and informed until you are available. MOH can have a dramatic effect on a customer's perception of a business.

Why do I need music with the messages and is the voice important?

Music gives the caller time to think about each message without overwhelming them. 4 Connections have an extensive library of "royalty-free" music to suit all tastes. The "right" voice complements the message and adds appeal and character to the script . A combination can effectively reflect your company image and profile. We use voice artists from around the world and so we are able to provide MOH in any language, any dialect and any accent. Whatever your preference we have got it covered!

OK. I need your service. What happens next?

Firstly we arrange for a compact 'digital announcer' to be fixed alongside your telephone system. Once we have prepared your messages with music we simply mail them to you, for easy downloading. We provide all the creative and technical means to ensure that your MOH performs effectively and consistently.

What if I already have a MOH system?

Congratulations! You already have the equipment and are utilising the potential of MOH. Contact our sales team for a competitive quote for your messages and music.

What about a contract?

There are absolutely no lengthy long-term contracts; however, we guarantee an unrivalled 24-hour technical support. Your only commitment to us is a one year, renewable, rental (not lease, unless preferred contract.